FAQ
Where is Equity Storage located?
Equity Storage is located at 3909 West Ajax Avenue, Rogers, AR 72758.
What are the office hours?
The office is open Monday - Friday from 9:00 AM to 5:00PM. We are available for appointments outside of our office hours.
When can I access my storage unit?
Access your storage unit 6am -11pm daily.
Am I required to store long-term?
We offer flexible month-to-month leases, so you’re never required to store with us long-term.
How do I pay my storage bill?
Our billing is handled through autopay by use of credit card/savings/checking account for your monthly payments.
What documentation do I need to rent a unit?
We require a government-issued photo ID such as a driver’s license, state ID, or passport.
Do you offer climate-controlled storage units?
We do offer climate-controlled storage units at Equity Storage. These units are ideal if you intend to store weather-sensitive items long-term since they help avoid any damage from intense temperatures and humidity levels. No mold, mildew, rust, corrosion, and other possible damage.
How do I determine which unit size to rent?
Use an online storage calculator or give us a call to speak with a manager about our unit options. The process will be efficient if you have an idea of everything you intend to store.
What items am I NOT allowed to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us if you have questions regarding a specific item.