FAQ

Where is Equity Storage located?

Equity Storage is located at 3909 West Ajax Avenue, Rogers, AR 72758.

What are the office hours?

The office is open Monday - Friday from 9:00 AM to 5:00PM. We are available for appointments outside of our office hours.

When can I access my storage unit?

Access your storage unit 6am -11pm daily.

Am I required to store long-term?

We offer flexible month-to-month leases, so you’re never required to store with us long-term.

How do I pay my storage bill?

Our billing is handled through autopay by use of credit card/savings/checking account for your monthly payments.

What documentation do I need to rent a unit?

We require a government-issued photo ID such as a driver’s license, state ID, or passport.

Do you offer climate-controlled storage units?

We do offer climate-controlled storage units at Equity Storage. These units are ideal if you intend to store weather-sensitive items long-term since they help avoid any damage from intense temperatures and humidity levels. No mold, mildew, rust, corrosion, and other possible damage.

How do I determine which unit size to rent?

Use an online storage calculator or give us a call to speak with a manager about our unit options. The process will be efficient if you have an idea of everything you intend to store.

What items am I NOT allowed to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us if you have questions regarding a specific item.


For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!